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Patient Messaging

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Records

Stay Connected. Without the Hassle.

Practices using TriMed’s Patient Messaging report fewer patient phone calls and stronger patient engagement. Faster response times mean patient needs are addressed promptly, leading to higher satisfaction.

TriMed’s Patient Messaging streamlines communication by integrating secure messaging, customizable templates, and a rules engine for efficient message handling. Clinical staff can respond directly within a patient’s chart, ensuring conversations are seamless and well-informed. This modern communication tool enhances patient-provider interactions, supporting the evolving demands of today’s healthcare.

TriMed’s Patient Messaging delivers clear benefits tailored to your practice.
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Sending Secure Messages

Secure messages can be sent to and from the system seamlessly. When a message is sent to a patient, it is simultaneously delivered to their Patient Portal and recorded in the patient’s chart for full documentation.
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Stay Connected. Without the Hassle.

Practices using TriMed’s Patient Messaging report fewer patient phone calls and stronger patient engagement. Faster response times mean patient needs are addressed promptly, leading to higher satisfaction.

TriMed’s Patient Messaging streamlines communication by integrating secure messaging, customizable templates, and a rules engine for efficient message handling. Clinical staff can respond directly within a patient’s chart, ensuring conversations are seamless and well-informed. This modern communication tool enhances patient-provider interactions, supporting the evolving demands of today’s healthcare.

TriMed’s Patient Messaging delivers clear benefits tailored to your practice.
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Customizable Templates

Control the types of questions patients can send by creating customizable message templates. Templates help narrow the scope of incoming messages, making communication more specific and manageable.
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Rules Engine

Our Rules Engine automatically routes patient messages to the appropriate staff member or team. For example, prescription refill requests can go directly to the nurse, while billing questions are sent to the billing department. All messages are also logged in the patient’s chart to ensure proper documentation.
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Replying to Patient Messages

Clinical staff can compose and respond to patient messages directly within the patient’s chart. This allows easy access to the message thread alongside the patient’s medical history for quick, informed replies.
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Additional Benefits of Patient Messaging

 ● Patients can contact your practice anytime with common questions.

● Patients can request forms and other information conveniently.

● Patients receive email or text alerts notifying them of unread messages.

Explore Other Patient Engagement Features:

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